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If you get an error 995, or if you've changed your Wi-Fi router or network, you need to update the Wi-Fi configuration of your scale.

To do so, perform the following steps:

  1. Go to the online dashboard's settings from your computer with your Withings account.
  2. Make sure you are on the Devices tab.

    Settings_Devides.png
  3. At the bottom of the page, click Configure a Wifi BodyScale WBS01.

    Configure_bodyscale.png

  4. Click Configure my scale and download the pairing wizard.
  5. Follow the instructions provided by the pairing wizard.

Note:

- If you are using a Macintosh (Apple) computer, you will get a security dialog box preventing you from installing the pairing wizard. To bypass this warning, please perform the following steps:

  1. Right click (control click) on the pairing wizard and select Open.
  2. In the box with the message Pairing Wizard is form an unidentified developer. Are you sure you want to open it? click Open.

- If you're using a Windows computer and get an error when downloading the pairing wizard, try downloading it using Firefox.

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