If you don't get notifications on your Nokia Steel HR, make sure that the Notifications option is enabled in the Nokia Health Mate app. Click here for more information.
At present, the Nokia Steel HR can receive notifications for incoming calls, text messages, and calendar events. Note that we are working to make other notifications available in the future, especially those from social media apps.
If you still don't receive notifications, make sure that notifications for Messages are activated on your phone. To do so, perform the following steps:
- Go to Settings > Notifications.
- Select Messages.
Check if Allow Notifications is turned on.
If you still don't receive notifications, make sure that the Nokia Health Mate app has access to certain permissions on your phone. Note that the Nokia Health Mate app needs access to these permissions to enable the display of notifications on your Nokia Steel HR.
You can also try to unpair your Nokia Steel HR from your phone's Bluetooth. To do so, perform the following steps:
- Go to Settings > Bluetooth.
- Tap the right icon next to Nokia Steel HR.
- Select Unpair.
If you still encounter issues, reach out to Customer Service by clicking the Contact Us button at the bottom of the page.