I wish to place an order. Which delivery service do you use? At Withings we aim to provide you with good and reliable delivery services. For standard delivery we rely on UPS or USPS. Related articles How much will the shipping fees cost me? I am unable to place my order. What should I do? I wish to know the status of my order. What should I do? I wish to place an order. Which delivery service do you use? Can I link an order to my account? Didn't find what you need? Here's how to get in touch. Contact us Call us Customer Support ID (this number allows secure and easy account verification when communicating with our support team by phone): To view your Customer Support ID, please log in by clicking on 'login' at the top of the page. Hours of Operation: North America: Monday through Friday, 9 am - 10 pm Eastern Time (6 am - 7 pm Pacific Time).If you are unable to reach us by phone, please use the ‘Send us an email’ button to send an email instead.Disclaimer:Free call and assistance. Calls placed from outside of these locations may be subject to long distance fees. All phone calls may be monitored and/or recorded for quality purposes.