Setting up a sleep sensor You can install a sleep sensor anytime you want. You can do that: On the same account as the other sensor: - iOS procedure - Android procedure On a separate account:- iOS procedure- Android procedure Related articles Frequently asked questions about the sleep sensor I hear an inflating sound and an LED has lit up on my sensor. What should I do? I'm having issues with my sleep data. What should I do? Changing the user of a sleep sensor I'm having issues installing my device. What should I do? Didn't find what you need? Here's how to get in touch. Contact us Call us Customer Support ID (this number allows secure and easy account verification when communicating with our support team by phone): To view your Customer Support ID, please log in by clicking on 'login' at the top of the page. Hours of Operation: North America: Monday through Friday, 9 am - 10 pm Eastern Time (6 am - 7 pm Pacific Time).If you are unable to reach us by phone, please use the ‘Send us an email’ button to send an email instead.Disclaimer:Free call and assistance. Calls placed from outside of these locations may be subject to long distance fees. All phone calls may be monitored and/or recorded for quality purposes.