Which devices are compatible with the Withings Aura™? Compatible Devices iPhone 4s or higher iPod Touch 5th Gen or higher Bluetooth Low Energy compatible Android device Compatible OS iOS 7.0 or higher Android 4.3 or higher Related articles Installing the Withings Aura™ I'm having issues installing my device. What should I do? Does the sleep sensor emit radio waves? What's new with the product? I'm having issues with my sleep data. What should I do? Didn't find what you need? Here's how to get in touch. Contact us Call us Customer Support ID (this number allows secure and easy account verification when communicating with our support team by phone): To view your Customer Support ID, please log in by clicking on 'login' at the top of the page. Hours of Operation: North America: Monday through Friday, 9 am - 10 pm Eastern Time (6 am - 7 pm Pacific Time).If you are unable to reach us by phone, please use the ‘Send us an email’ button to send an email instead.Disclaimer:Free call and assistance. Calls placed from outside of these locations may be subject to long distance fees. All phone calls may be monitored and/or recorded for quality purposes.