Pictures are not saved in my Camera Roll after I take a picture in the app. What should I do? Go to Settings > Privacy > Photo on your mobile device. Enable WithBaby. Related articles I'm having issues with the video stream. What should I do? The battery of my Smart Baby Monitor has expanded. What should I do? Dissociating my Smart Baby Monitor I'm having issues installing my device. What should I do? New kid on the block: the Smart Baby Monitor steps down to make room for the Nokia Home Didn't find what you need? Here's how to get in touch. Contact us Call us Customer Support ID (this number allows secure and easy account verification when communicating with our support team by phone): To view your Customer Support ID, please log in by clicking on 'login' at the top of the page. Hours of Operation: North America: Monday through Friday, 9 am - 10 pm Eastern Time (6 am - 7 pm Pacific Time).If you are unable to reach us by phone, please use the ‘Send us an email’ button to send an email instead.Disclaimer:Free call and assistance. Calls placed from outside of these locations may be subject to long distance fees. All phone calls may be monitored and/or recorded for quality purposes.