Using my Blood Pressure Monitor Unlock your mobile device. Plug your Blood Pressure Monitor.A popup window will prompt you to download the Health Mate™ app if it is not already installed. Once the app is open, tap Start. Related articles Nothing happens when I plug my Blood Pressure Monitor. What should I do? I can't see my Wireless Blood Pressure Monitor in the Bluetooth settings of my mobile device. What should I do? Taking a measurement anonymously or as another user Withings Health Mate™ Apple Watch app I'm having issues installing my device. What should I do? Didn't find what you need? Here's how to get in touch. Contact us Call us Customer Support ID (this number allows secure and easy account verification when communicating with our support team by phone): To view your Customer Support ID, please log in by clicking on 'login' at the top of the page. Hours of Operation: North America: Monday through Friday, 9 am - 10 pm Eastern Time (6 am - 7 pm Pacific Time).If you are unable to reach us by phone, please use the ‘Send us an email’ button to send an email instead.Disclaimer:Free call and assistance. Calls placed from outside of these locations may be subject to long distance fees. All phone calls may be monitored and/or recorded for quality purposes.