I am asked to make my account independent. What does it mean?
You can make any user profile independent from the Nokia Online Dashboard. When you do, a separate account is created for this user, and all his/her data is removed from the account it was linked to before.
To do so, perform the following steps:
- Click here.
- Click on Make independent.
- Enter the email address of the new account and click on Validate.
You will then receive a confirmation email.
- Click on the link contained in the email and set a password for your new account.
What happens if I have used two different email addresses (one for challenge account and one for Nokia account)?
You need to join the challenge with the email address of your current Nokia Health Mate™ account.
Can I use my existing account?
Yes. To do so, you need to log in with the email address of your current Nokia Health Mate™ account.